Terms & Conditions

Please read our terms and conditions carefully
before booking any travel services with us.

TERMS & CONDITIONS

General Terms & Conditions

Welcome to White Stone Holiday Nepal. These Terms and Conditions govern your use of our website, booking of travel services and any other interaction with our company. By accessing our website or booking a tour, you agree to be bound by these terms and conditions.

01

Booking and Acceptance

A booking is confirmed only after we receive your deposit and provide a written confirmation (invoice/booking voucher). By making a booking, you agree to these terms and conditions.

02

Payment Terms

We require a deposit (as specified in the itinerary) to confirm your booking. The remaining balance must be paid before the trip start date. Payments can be made via bank transfer, credit/debit card or other approved methods.

03

Cancellation and Refund Policy

Our cancellation and refund policy is outlined separately. Please refer to our Cancellation & Refund Policy page for detailed information regarding cancellation charges, refunds and rescheduling.

04

Changes to Itinerary

We reserve the right to modify the itinerary due to weather conditions, natural disasters, political situations or other unforeseen circumstances. We will always try to provide suitable alternatives of equal value whenever possible.

05

Travel Documents and Requirements

It is your responsibility to ensure you have a valid passport, necessary visas, travel insurance and all required permits for your travel. We are not responsible for any issues arising due to invalid documents or failure to meet entry requirements.

06

Travel Insurance

We strongly recommend that all travelers have comprehensive travel insurance covering trip cancellation, medical emergencies, evacuation and personal belongings. We are not liable for any loss, injury or damage during the trip.

07

Health and Safety

Travel in Nepal, especially trekking and adventure activities, involves certain risks. You are responsible for your own health, fitness and safety. Please inform us of any medical conditions in advance.

08

Our Responsibility

We act as a travel operator and make the best possible arrangements for your trip. However, we are not liable for delays, accidents, injuries, loss of property or any other unforeseen events beyond our control.

09

Code of Conduct

We expect all travelers to respect local culture, traditions, environment and communities. Any behavior that is illegal, harmful or disrespectful may result in termination of the trip without refund.

10

Governing Law

These terms and conditions shall be governed by and interpreted in accordance with the laws of Nepal. Any disputes shall be subject to the jurisdiction of the courts of Kathmandu, Nepal.

Last Updated: 15 October 2026

These Terms and Conditions are effective from 15 October 2026 and apply to all bookings and services provided by White Stone Holiday Nepal.

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